TERMS AND CONDITIONS
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
The Service and its original content, features and functionality are and will remain the exclusive property of DSN Furniture and its licensors.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
These Terms shall be governed and construed in accordance with the laws of Ireland without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
As a potential customer of DSN Furniture, we want you to be familiar with our terms and conditions of sale. When you access our website and/or place an order via this website or via phone you agree to be bound by the terms and conditions specified. Our aim is to have very satisfied customers that return to and purchase from our website regularly.
Accuracy of Content
DSN Furniture has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT.
We deliver nationwide to Ireland. Please note that as much as we try to get orders out within an estimated time given to you by a member of the team, sometimes products can take a little longer.
Processing Your Order & Delivery
Once you have placed an order with us, you will receive a receipt of the order made to the email that you have provided. Payment will be taken on delivery.
Every product can be assembled on delivery if needed, at an additional cost.
We will, of course, make every effort to keep you informed and get your furniture delivered to you as soon as possible.
Your driver will contact you, 24-48 hours in advance, on the telephone numbers provided. If you cannot be at home to accept your delivery simply arrange for another adult to accept the delivery on your behalf. The appointed person must be available at the address to carefully check the product, sign and acknowledge receipt of goods. If nobody is home on the day of delivery all goods must be returned to the warehouse. The delivery team will not leave goods unattended in a “safe place” i.e. porch or side of house. A re-delivery charge will apply should you wish to have the goods delivered on another day.
We provide a full assembly service for an extra charge. Every item will have a different assembly charge as it depends on the product itself and the time that must be spent on assembling the product(s).
Preparing for your furniture to be delivered
Ensure well in advance that any Furniture/Bedding items you have ordered will fit into the room intended, paying particular care to the dimension of the product(s) ordered. Check all required access routes are free of clutter and that there is sufficient access and parking for a large delivery truck to safely reach the delivery address. Don’t forget to inform us of any lifts or elevators, stairwells, passages, corridors and landings that your product(s) must pass through.
Our drivers/assembly team will only leave your furniture to the inside of the door if you have not specified that you wanted assembly. It is our policy that only furniture that assembly has been paid for will be moved into the room that you intend your furniture to be assembled in.
Please be aware that the delivery team will not attempt to deliver your furniture if there are health and safety issues or where damage to your home may occur. They will not remove doors and/or windows. Fees for re-delivery or cancellation will apply.
Currently DSN Furniture takes cash on delivery, any outstanding payments must be made to the delivery team when the installation/delivery of the furniture will take place.
Returns & Cancellation Policy
If for whatever reason you change your mind and would like to return your order after delivery, we’re happy to refund or exchange your purchase as long as it’s unopened and in its original packaging. This option is available for 14 days after delivery.
Following the European Union (Consumer Information, Cancellation and Other Rights) Regulations, we will accept items back even if you have opened the goods to inspect them. You are entitled to a refund as long as you notify us of your intention to cancel within 14 calendar days from the day after delivery. A pickup charge and re-stocking fee may apply.
The goods must be in an ‘as new’ condition and returned in the original, undamaged packaging, along with any accessories and free gifts received with them.
You may examine products as you would in a shop but you must not have used or assembled / installed them. Whilst the goods are in your possession you must take reasonable care of them.
Due to their intimate nature, all mattresses will be delivered sealed in clear plastic wrapping that will allow for inspection. Any mattresses that have been unsealed will be deemed as having been used. Therefore they cannot be returned for any reason other than because they are not as described.
Once the items are brought back to our warehouse, they will be inspected. You must first email us at firstname.lastname@example.org quoting your order number in order to inform us of your decision to cancel.
Once we have received the goods back from you, we will give you a refund for the cost of the product minus delivery charge paid and re-stocking fee. We may make a deduction from the refund for any loss in value of the goods if the loss is a result of unnecessary handling by you.
How do I cancel an order before delivery?
Should you wish to cancel your order before delivery please email us or call the details below in the ‘contact us’ section.
Following cancellation of your order any monies paid will be refunded usually within 3-5 days.
Darren & Sarah Nugent
087 292 7892 / 087 440 8606